A client's payment provider was sending webhook notifications correctly. Their system acknowledged every one. And then quietly threw most of them away.
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Hello, I'm Luke
Personal blog about my experiences and thoughts on software development.
Latest Posts
- A client's "graceful degradation" strategy silently served stale pricing data for 11 hours. The outage would have been better.
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- A client's AI features were burning through their OpenAI budget 3x faster than projected. Adding OpenTelemetry's GenAI semantic conventions revealed the problem wasn't what anyone expected.
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- Most healthcheck endpoints return 200 OK as long as the process is running. That's not a healthcheck — it's a pulse check. Here's what happened when we confused the two, and what a real healthcheck should verify.
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- A client's pods were getting OOMKilled during peak traffic, but the team spent days chasing application bugs. The real problem was resource limits that nobody had revisited since the initial cluster setup.
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